These general terms and conditions apply to all my public training courses for which you register via my website debooij.training. These terms do not apply to in-house training courses, or any other services that I provide.
Customer collaboration over contract negotiation
I believe you register for a training course because you want to participate in it. In case you are not able to attend the training course because of unforeseen circumstances, I will always try to find a solution in collaboration with you that is satisfactory for you. Typically, we will first explore the possibility of joining my next upcoming training course instead, free of additional charge. If this isn’t feasible we will explore other options together.
This means I don’t work with rules that grant you only a partial refund depending on the time between the cancellation date and training course date.
However, in case the training course cannot take place because of unforeseen circumstances on my side, you do have the right to cancel your purchase and get a 100% refund.
The training course registration and invoicing is handled by Eventix. This means the terms of service of Eventix apply as well.
Dutch applicable law
These are all the “small letters” I need to provide my training courses to you in a safe and reliable manner. All others details are covered by the applicable Dutch laws that are relevant to the agreement.